FIELD SERVICE ENGINEER - PROCESSING CAPITAL EQUIPMENT
Global organisation, It is the largest provider of weighing instruments for use in laboratory, industrial, and food retailing applications. Working with our Service Team, the Field Service Engineer will be responsible for effectively and efficiently completing all routine maintenance, installations and breakdown service activities for a range of our products, their associated peripherals and accessories to satisfy customers, and enhance Mettler Toledo service profitability. Currently the range of products includes Metal Detection, Check weighing, X Ray Inspection equipment, Vision, Dimensioning and Data Gathering equipment. The Field Service Engineer role will be home based, and ideally be living in the Midlands area of the UK. The Field Service Engineer requires regional travel; however there will be times when you will be required to cover all areas of the UK.
A minimum of a HNC in Electrical Engineering. Significant experience in electrical engineering in a production environment, ideally gained in a service environment. Experience of Product Inspection and systems equipment would be an advantage. A pro-active and enthusiastic approach which is customer focused and outcome orientated. Excellent communication and interpersonal skills. Ideally have experience working remotely on multiple customer sites in a service capacity. Knowledge or experience on PC based systems is essential. Possess a full driving licence.
Ensure service is provided in a timely and cost effective manner Investigation, diagnosis, and rectification of breakdowns on customer equipment Routine service and/or calibration of customer equipment. Promoting audits/calibration/validation activity for the PI Division product range. Provide technical support to customers during service visits and subsequent telephone/email as necessary. Provide first line technical help desk support to customers, admin teams and other sales/service team colleagues.
Salary Circa £30-35k + Bonus, Overtime, Car, Pension and healthcare
There are no specialist Health & Safety issues related to this role.
Permanent (unless otherwise stated in the job title above).
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